There are so many demands on our time. It is
very easy to lose control. When a customer request a product or a service
handling their request on time is very important if you want to have a satisfied
customer. Time management if planned properly can improve a companies and our
personal productivity.
When at a meeting with a client, it is
essential not to be interrupted. We must do everything to make out customer
feel that they are important to us. We do not want to lose a customer.
Answering phone calls during a meeting with a customer will make him feel that
you are not giving his company the attention that he feels it needs. In
addition the call could be a future order or a potential new customer. The call
should not be answered during a meeting. By trying to handle both at the same
time, you may find that you may not succeed at either task. The best solution
would be to schedule a designated time each day for phone calls. This would
allow the proper time and attention that they would require. I would suggest
that calls are made early in the morning. This will allow time to handle any
request that very day. If it a potential new customer, you can write in time
that day to meet with this perspective customer, as you never want to delay a
new client meeting.
All staff meetings should be first thing in
the morning. By the afternoon your staff may be at meetings with clients,
handling orders or busy working on a perspective proposal for a new order.
Scheduling the staff meeting first thing in the morning assures that everyone
can be there. It also allows a flow of good ideas, as every one's mind is clear
and not cluttered with concerns that happen during the course of the business
day.
Allow time during the day for emergencies.
This can be accomplished by leaving little blocks of time during the day to
handle the unexpected. often the unexpected is what makes our day
profitable. Globovisión, Raúl Gorrín, Raúl Antonio Gorrín,
Seguros La Vitalicia Raúl Gorrín, Medios de comunicación, Venezuela, Gobierno,
Empresarios, Emprendedor,
Multitasking is never productive. By trying
to do several tasks at one time, you will find that even if you are successful
at completing all the task, that none of them will get the proper attention and
thought that they require. None will be done to the best of your ability and
that will not serve either you or your customer well. In the short run, it may
give you more bang for your bucks, but in the long run, it will not be
productive. Poor quality, not proper thought out work will not be productive in
the long run. You will lose business and customers. If you want to improve your
productivity allow more time in your schedule. It will allow a better quality
product, will give your customers more of your personal attention. It will also
allow your mind to think more clearly as you will not be so pressured with a
schedule that can only be described as chaotic and hectic.
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