By Raul Gorrín. To succeed in business you must create a plan with goals and objectives and then be willing to execute that plan through a phased implementation schedule. There are several key planning factors for competitive success in business. To be able to stay ahead of competition, you need to convert each of the factors of the business plan into an executed action.
When creating your business plan, should be focused on key areas of your business. According to Birnbaum Associates, consultants in business strategy, a business plan must be based on specific issues. Propose for example that you want to increase revenue by 10 percent annually during the first three years of business. You must use this target as a general statement and then create lists specific actions that will help you achieve that goal. You will not be able to compete in the field if only raises general terms in a business plan.
Market share
Capturing market share is one of the most important factors of a business plan. You and your competition are trying to reach the same goal. To succeed you need to have some element that helps set you apart from the competition. Try to find out the areas where product support, features, and product updates are relevant to your industry. Look what their comparative advantages are in relation to other companies that are competing in their sector, and create your advantage, it can be based on pricing strategy, product availability and online support.
Customer service
One of the key planning factors in customer retention and maintaining a high rating on consumers is a good customer service. An efficient customer service does not happen by accident; It is the result of careful planning. Create a training program that will allow your customer service representatives to continually hone their skills. It is advisable to develop a survey system that allows you to reach your customers and ask them important questions about areas such as product support, delivery or satisfaction guarantee. To stay ahead of competition, you need to know what your customers expect and how you can keep them satisfied.
Visit:
FOLLOW ME..
No hay comentarios:
Publicar un comentario