By Raúl
Gorrín.- Launching a product and / or
service is an important event for any company because this is an opportunity to
make known the effort of the organization and the efforts to try to satisfy and
solve the needs and problems of the clients.
Now, how it
can be developed to be successful and meet the expectations? The attention
should be centered on everything that is carried out according to the plan. So
take a look of these phases.
1)
Pre-launch: it includes those previous moments to launch the
product and / or service which it is intended to generate expectation and
interest in the consumer public. Announcements help to make to see that something
interesting is to come. Expectation is constructed by a message or
advertisement.
It is important to generate a mystery environment for the public
curiosity. Polls are really good as instruments to know worries. It is
important to thank to the participants, at the same time, we have to offer them
a special treatment when we launch the product and / or service. In addition, the
essential thing during the pre-launch is to offer a lot of value before the
sales are even carried out. This is possible if you take into account these
three elements: opportunity,
transformation and experience of the
owner.
a)
The opportunity: is to call the attention of the prospective client to
give the reasons why they should be interested in the product.
b)
The transformation: focuses on the "what" and work for explain
the type of transformation that is being offered.
c)
The experience of the owner: explains the "how" will change for better
with the purchase of the product.
2)
The launch: is the time when the public has the opportunity to
buy the product where expectations have been generated. During this time, a
sale page is launched and messages are sent by email and social networks announcing
an extraordinary offer that has to be maintained for about seven days. You will
see how the orders are increasing day by day. People should be encouraged to buy
the product during its launch. This phase has a short period and the price will
stop being of promotion. The offer, should be noted, has a deadline and won’t
return in the same terms.
3)
Post-launch: is the end of the offer. It is a time which the
relationship with the customers who bought the product during the previous
phases needs to be held together. The best way to catch these clients is to
offer them more value, such as extending the offer to them for having trusted in
the brand and the product from its launch stage.
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