By Raúl
Gorrín.- An excellent company that develops the best of products and / or
services is not availing if they can’t reach the markets and, consequently, the
customers. In order for these goods to reach the consumer's hands it should
have good distribution channels, which are nothing other than the channels that
serve as a connection between customers and producers.
To
establish a channel distribution is definitely a task that should be developed
in conjunction with all areas of the organization. During the stage design of
the distribution channels, the levels’ number involved, should be established
since they are traditionally the manufacturer, the wholesaler, the retailer and
the customer. The customer will be decisive when defining the most appropriate
distribution channels to reach it properly. It is necessary to take into
account the market which they belong, the demographic and psychographic
elements to be able to make the decision that corresponds.
You have to
ask yourself why you buy the client? How do you buy it? And where do you buy
it? Also, culture is a factor to be taken into account, since it is not the
same to sell in Western society as it is to do in Eastern society. Therefore,
the forms, the distribution channels in every case, will vary according to the
characteristics of each group. Likewise, the goals of the company will be
decisive in the choice of the distribution channel, since it will have to achieve
the goals established by the organization.
The nature
of the product it is an important factor at the moment of defining the
distribution channel. It is necessary to take into account the value of the
product, its size, if it requires refrigeration, if it is fragile and needs
special care, if it is perishable or imperishable and many more aspects. Of
course, these aspects will have a different impact on distribution costs.
The areas’
number to be covered with the product and / or service will be related to the demand
dispersion and the time that goes by the moment that leaves the factory until
it reaches to the consumer. The distribution frequency is important to determinate
the distribution channels of goods and as in all processes, communication will
play a key role for the good operation of the distribution channels.
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